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Telephony, Video & Collaboration

Working together, people can achieve extraordinary things. Improve collaboration with technology that empowers people to engage and innovate -- anywhere, on any device.


Our consultants are fully trained and accredited in deploying and supporting Telephony, Video and Collaboration Systems (MS Lync & Cisco) from one user on a public cloud to thousands spread across the globe with either on-premise or private cloud offering. The team consists of qualified Cisco CCIE Voice staff and MS Lync Consultants all part of our team. However the team also have experience with Avaya, Mitel, Panasonic and BT Meridian allowing us to migrate legacy systems to SIP

Why Telephony, Video & Collaboration from Managed 24/7?

Disaster Recovery is not just for IT Systems

Disaster Recovery is not just for IT Systems. Telecoms needs a DR plan. Managed 24/7 specialise in DR for Telecoms

Extend the capabilities of your legacy PBX with the use of SIP

Extend the capabilities of your legacy PBX with the use of SIP. Add advanced Collaboration tools and create operational effectiveness

Video Managed Services

Video Managed Services allows you to host high definition conferences and allow delegates to join from anywhere on any device

Improve Customer Satisfaction

As customer expectations increase, maintaining customer satisfaction is an ongoing challenge. It’s also a competitive opportunity. Continuing to evolve your customer interaction strategies can lead to faster problem resolution, greater customer loyalty, better customer information, and more efficient contact centers. Provide service through the channels your customers choose -- in person, by phone, online, or through social media.

Cost Control

Reduce costs by simplifying technology and giving employees more flexibility in how they collaborate. Organisations are consistently challenged to control costs while addressing business needs. It is important to build in sufficient flexibility to accommodate new developments as your needs evolve. You want to control costs by extending the value of your existing IT investments, while establishing immediate value and promoting user adoption of new solutions.

As the work environment evolves, so do options for using technology to control costs. You can improve collaboration while reducing the total cost of IT.

Innovate & Grow

Improve collaboration to accelerate the development of ideas to support innovation, new products, process improvements, and growth. Improving productivity and creativity to support innovation takes on greater relevance during tough economic times. Cost and efficiency improvements can achieve only so much. Eventually, you need to identify new sources of revenue and market share. Newer forms of interaction have the potential to foster greater levels of collaboration. Empowerment and engagement are powerful elements: Together, they can improve both individual and collective performance, leading to innovation that creates a sustainable competitive advantage.

We had many challenges with a newly installed telephony solution. It never worked the way it had been sold. We engaged Managed 24/7 to "join the dots" and have never looked back. Great company, great team. Just wish we had bought our system from them in the first place, it would have saved a year of pain

M.L, Hospitality Sector

Get in touch

Speak with us today to discuss how we can provide outstanding service to your business at all times, no exceptions.

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