SIS TV Appoints Managed for UK IT Managed Services
SIS TV appoints Managed to work as a strategic partner to provide IT managed services
SIS (Sports Information Services) is a leading supplier of 24/7 Live Betting Services, providing profitable short-form betting events to online and retail betting operators globally.
Managed are proud to have been selected to partner with SIS TV to deliver 24/7 IT Service Desk and shared ITIL functions over the next three years.
SIS TV selected managed through a tender process to offer a strategic partnership and provide a robust process driven 24x7x365 managed IT service desk..
The partnership aims to reduce the current incident volumes and extend the duties of maintaining the 1st line and ITIL functions internally working through the SIS TV existing ITSM platform.
The transition which concluded in three months, included cross training and knowledge capturing ensuring as smooth changeover for both staff and customers.
Stephen Boardman, Managed, Commercial Director, "This is an incredibly exciting partnership between two businesses that share common visions of IT Services. We are very much looking forward to a long term partnership."