Women in STEM: Meet Helen at Managed 24/7

Posted on 20th Mar 2018 by Managed 24/7 Marketing Our People

It is widely acknowledged that STEM careers are male dominated. Figures suggest that currently women account for only 16% of those working in ICT in the UK.

Thanks to campaigning by organisations such as WISE, the picture is changing. A new generation of women are making the most of new technical routes through education to start their careers with major technology companies.

From artificial intelligence, machine learning, and augmented reality to virtual reality and applications that drive change, women trailblazers are leading tech innovation at different levels.

Helen Tyler, Request Manager at Managed 24/7

Helen at Managed 247.jpgHelen has worked within the technology sector for the past 15 years and today works as the Request Manager for the latest contract win at Managed 24/7 with Virgin Trains.

“Technology is truly an amazing industry to work in – the innovation which you can see today and the future growth – it’s fantastic to be a part of it”

Helen started her IT career with Mercedes Benz Retail and assisted the project team along with the field engineers, with procuring and the installation of some of the desktop machines, ready for the Mercedes-Benz Brooklands go live date. 

Helen took a year out to travel and was keen to return to the IT Industry on her return to the UK. Re-joining the industry with another IT Company, she got the exposure of service desk accounts before moving into the request management team completing system administration across several accounts. Her role also developed into knowledge capture and working with the BTO teams.

Women in STEM meet Helen at Managed 247Helen progressed to working at Managed 24/7 which was a role that she has excelled in, allowing her to move to a new role as a Request Manager on one of Managed 24/7’s newest and largest user support base.  Working closely with the current Team Leader on this team, she is also assisting with some Team Leading duties with a view of progressing further within Managed 24/7.

“My interest in Technology goes back to when I was at school, where my focus was Maths and Science which unfortunately at the time, being so young I decided against continuing my studying with a focus on travelling the world and having a family. Since having my daughter, I decided to go back to my passion in a full-time capacity, when the right opportunity arise. That is when I joined Managed 24/7 I am so happy with being back working in the technology industry and with a great team!”

Managed 24/7 are currently recruiting for positions throughout the business, for more information visit our current vacancies here.

About the Author

Managed 24/7 Marketing

Managed 24/7 is an award winning, UK based IT managed services provider, which delivers a seamless 24x7x365 extension to end users in key areas, including: IT managed services, network & application monitoring, consultancy & professional services and workforce productivity tools. Through its unique combination of monitoring technologies, business intelligence and analytics, Managed 24/7 focuses on delivering better workforce productivity for its clients by solving issues before they become employee affecting.

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