Nationwide Next Generation Internet and Telephony Solution for Hughes TV and Apollo Electrical Stores

Posted on 09th Apr 2015 by Managed 24/7 Marketing New Business

Nationwide Next Generation Internet and Telephony Solution for Hughes TV and Apollo Electrical Stores

The key requirements were to increase bandwidth for stores, consolidate and simplify billing whilst operating a 24x7 Pro-Active Network Support and monitoring service.

Mike Sarre, IT Support Manager at Hughes Electrical Group explains, “We were looking for a UK IT Services Provider that could deliver a nationwide stores network. Key requirements were speed of the connectivity, pro-active monitoring and simplified billing. We are continually growing and expanding both our stores and the capabilities of our demonstration departments within those stores. Therefore choosing the right partner was key.

After going through a very stringent tendering process, Managed 24/7 came on top and they have effectively delivered everything they had promised. The ability to simply break out Internet and telephony usage for individual stores with at a glance reports has made the billing and reporting process much more streamlined. The pro-active support and monitoring has been excellent. We are very pleased with the services delivered by Managed 24/7 from the connectivity, account management through to service delivery and look forward to a long and fruitful partnership”

We are very pleased with the services delivered by Managed 24/7 from the connectivity, account management through to service delivery and look forward to a long and fruitful partnership

About Hughes Electrical

The Hughes Electrical Group is the UK's biggest independent electrical retailer, growing steadily for 90 years to include some very well respected web sites including Hughes Direct. are part of the Hughes Electrical group, a long established family business with branches across East Anglia and the Midlands. Hughes has 41 Stores, Apollo comprises of 8 Superstores, a Distribution / Home Delivery depot and Trade Sales Counters employing over 800 staff.

The Hughes Electrical group is built on solid foundations; We are here to stay and your orders are in safe hands. 'Delivering your expectations'...is what the Apollo shopping experience is all about. We know what it takes to give you the very best in customer service whether you are buying online or in store. Apollo has been trading for 40 years and our philosophy of providing helpful, friendly advice, easy to understand product information, as well as very competitive prices is as important now as it ever was.

For more information please visit:-

http://www.hughes.co.uk

http://www.apollodirect.co.uk

About the Author

Managed 24/7 Marketing

Managed 24/7 is an award winning, UK based IT managed services provider, which delivers a seamless 24x7x365 extension to end users in key areas, including: IT managed services, network & application monitoring, consultancy & professional services and workforce productivity tools. Through its unique combination of monitoring technologies, business intelligence and analytics, Managed 24/7 focuses on delivering better workforce productivity for its clients by solving issues before they become employee affecting.

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