National Counties Building Society Selects Managed 24/7 To Modernise its IT Infrastructure in Support of Ongoing Business Growth
National Counties Building Society (NCBS), the UK’s twelfth largest building society, has engaged Managed 24/7 to create a forward-looking, robust and secure IT infrastructure for its growing organisation.
Managed 24/7’s predictive monitoring IT support service has been designed specifically in line with NCBS’ strategic business needs. The service will provide 24/7 monitoring and analysis, improved end to end performance and near real time mirroring of its prime and back-up systems across two secure purpose built Data Centres. In addition, NCBS will benefit from Managed 24/7’s private cloud infrastructure that will help lower running costs and increase availability, disaster recovery and security management.
Steve Drury, Chief Operating Officer at NCBS comments: “We made the decision to look externally for an IT Managed Services solution to build upon our existing IT infrastructure and bring it more in line with the changing needs of our growing business. Also, whilst we have an appropriately sized internal IT team, it is re-assuring that we now have access to an extended team of IT professionals with industry leading expertise that we can call on thus mitigating key person risk particularly when staff are on annual leave or unavailable for work through illness. Most significantly though, Managed 24/7’s predictive IT Managed Services solution will ensure that we remain a step ahead in identifying any potential IT issues before they arise. This strategic approach to IT will not only free up vital time for our team, allowing us to focus on other value-added activities, it will also improve the way in which IT engages with the business and our internal customers.”
Following a comprehensive review of managed service providers, NCBS selected Managed 24/7 for its recognised accreditations - including Cisco Gold partnership - the breadth and depth of the team’s skills and its overall approach to technology leadership. Steve adds: “The investment in their own infrastructure, and the access we will get to highly skilled members of staff, clearly demonstrates a strong commitment to giving organisations such as ourselves the best possible IT system to support our business.”
Steve concludes, “As well as migrating our IT systems into secure purpose built Data Centres, the Managed 24/7 solution will deliver a more resilient service and builds room for our business to grow. I am expecting great things over the next few months.”