Cisco Customer Satisfaction Excellence for Managed 24/7
Managed 24/7 has been recognised by Cisco for achieving Cisco Customer Satisfaction Excellence. This is a significant achievement, the highest distinction a partner can achieve within the Cisco Partner Programme.
Cisco measures the customer satisfaction levels achieved by its partners through customer satisfaction surveys, used to capture feedback on a partners technology skills, business best practices, customer satisfaction and pre- and post-sales support capabilities.
Managed 24/7 will be recognised for Customer Satisfaction Excellence in the Cisco Partner Locator with a special star indicator representing our achievements, enabling customers, partners, and the Cisco sales teams to identify us as a top performing partner.
Sharon Convery, Services Director comments "We are exceptionally proud of this independent recognition of the Managed 24/7 team. Our services continually evolve from the feedback from customer experience and to be recognised in this way shows that the processes and continual improvement programs we have in place are delivering great customer experience."
