Managed 24/7 Achieves Cisco Customer Satisfaction Excellence

Posted on 04th Aug 2015 by Managed 24/7 Marketing Cisco

Cisco Customer Satisfaction Excellence for Managed 24/7

Managed 24/7 has been recognised by Cisco for achieving Cisco Customer Satisfaction Excellence. This is a significant achievement, the highest distinction a partner can achieve within the Cisco Partner Programme.

Cisco measures the customer satisfaction levels achieved by its partners through customer satisfaction surveys, used to capture feedback on a partners technology skills, business best practices, customer satisfaction and pre- and post-sales support capabilities.

Managed 24/7 will be recognised for Customer Satisfaction Excellence in the Cisco Partner Locator with a special star indicator representing our achievements, enabling customers, partners, and the Cisco sales teams to identify us as a top performing partner.

Sharon Convery, Services Director comments "We are exceptionally proud of this independent recognition of the Managed 24/7 team. Our services continually evolve from the feedback from customer experience and to be recognised in this way shows that the processes and continual improvement programs we have in place are delivering great customer experience."

About the Author

Managed 24/7 Marketing

Managed 24/7 is an award winning, UK based IT managed services provider, which delivers a seamless 24x7x365 extension to end users in key areas, including: IT managed services, network & application monitoring, consultancy & professional services and workforce productivity tools. Through its unique combination of monitoring technologies, business intelligence and analytics, Managed 24/7 focuses on delivering better workforce productivity for its clients by solving issues before they become employee affecting.

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