Business across the retail sector is getting tougher. Customers are spending less amid fears of job losses and possible recession.
Retail outlets are responding with keener prices, improved customer service and faster changing deals. Price matching guarantees are now far more common as competition increases.
Whether you are a small retail outlet, online business, large store or any other kind of retail business, all of these issues apply to you. Retail is a fast-paced environment in which the business must be able to adjust prices very quickly, offer new products and withdraw others, and respond to competitors’ actions. This all relies on a solid and reliable IT infrastructure.
Today’s retailers are under increasing pressure to compete on a global scale to meet the ever-growing expectations of consumers.
Managed 24/7 understands that effective IT solutions now play an essential role in the evolution of retail, and retailers must encompass innovative technology in order to stay ahead of the game and remain competitive.
“Managed 24/7 are a great team. We have been working with them since 2010 and just renewed for another 3 years“J.A, Professional Services Sector
24/7, 365 UK support, delivering on Service Excellence and experience Level Agreements rather than just an SLA. Our culture dictates that each call we receive is a failure
In-depth analysis of all systems aligned to their operational value - identifying and preventing business-critical system outages
An outcome delivery focus on root cause analysis of potential problems - we don't just fix resulting issues
Automation services allowing continual investment in value-add activities
Active analysis of issues to strengthen resilience
A client-centric approach with a single point of contact for incident management plus ownership and tracking to request management, managed services support and onsite resource scheduling
Certified with BSI ISO accreditations ISO27001, ISO20000, ISO9001 and ISO14001
Peace of mind from a proven service that is already looking after some of the largest networks in Europe
Strong vendor relationships giving access to the world's top vendors