An IT failure within a recruitment business could potentially lead to the loss of key clients and accounts, simply due to the fact that you may not be able to deliver what your client needs at a key point, causing them and you to lose out on all important fees and commission.
Working with a number of recruitment companies to deliver both reactive and proactive IT Support services to help them deliver better services by utilising a well-managed IT infrastructure.
Managed 24/7 offer an award winning IT service desk which understands:
Get in touch today to find out how we can help your recruitment agency. From 24/ 7 support to data protection, we have a wide range of services available to you.
“They seek to resolve the issue there and then rather than act as a telephone service“David Bardoe-Pout, Practicus
24/7, 365 UK support, delivering on Service Excellence and experience Level Agreements rather than just an SLA. Our culture dictates that each call we receive is a failure
In-depth analysis of all systems aligned to their operational value - identifying and preventing business-critical system outages
An outcome delivery focus on root cause analysis of potential problems - we don't just fix resulting issues
Automation services allowing continual investment in value-add activities
Active analysis of issues to strengthen resilience
A client-centric approach with a single point of contact for incident management plus ownership and tracking to request management, managed services support and onsite resource scheduling
Certified with BSI ISO accreditations ISO27001, ISO20000, ISO9001 and ISO14001
Peace of mind from a proven service that is already looking after some of the largest networks in Europe
Strong vendor relationships giving access to the world's top vendors