IT Support, Solutions and Services for the Legal Sector

Time is money and particularly when it comes to the legal sector.

With growing economic challenges, legal businesses are facing ever increasing pressure for technology to improve, innovate and drive better workforce productivity.

Working with many award winning legal companies including Bates Waite Braithwaite and Birketts LLP, we have extensive knowledge and experience in the requirements and challenges faced within IT in the Legal sector.

Managed 24/7 offer an award-winning UK based IT service desk for legal companies which understands:

  • Remote Working: When employees are working from various locations at all hours, it’s of paramount importance to have an IT system that’s easily accessible: whether you’re sat at your desk, in court, or are out visiting clients.
  • 24/7 Working: Working 9-5 doesn’t happen for your IT systems, we pride ourselves in running a UK based 24/7 365 IT service desk for all Legal sector clients no matter where you are in the world.
  • Productivity: The last thing you need is an IT issue that results in unnecessary downtime. We’ll have you back up and running as quickly as possible.
  • Security: Working in the legal sector, you’ll be handling sensitive information that needs to remain confidential. 

Here at Managed 24/7, we work closely with best of class manufacturers; such as Cisco, Microsoft, Tegile and many more. These partnerships allow us to consistently provide ahead of the curve innovative technology solutions to our customers. The team are some of the most qualified in the industry and we continue to work effectively with manufacturers to ensure our customers are making the right technical decisions.

“Managed 24/7 are a true extension of our IT team, at all levels. They own the problem“

C.S, Legal Sector
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We deliver and support

24/7, 365 UK support, delivering on Service Excellence

24/7, 365 UK support, delivering on Service Excellence and experience Level Agreements rather than just an SLA. Our culture dictates that each call we receive is a failure

In-depth analysis of all systems

In-depth analysis of all systems aligned to their operational value - identifying and preventing business-critical system outages

An outcome delivery focus

An outcome delivery focus on root cause analysis of potential problems - we don't just fix resulting issues

Automation services

Automation services allowing continual investment in value-add activities

Active analysis of issues to strengthen resilience

Active analysis of issues to strengthen resilience

A client-centric approach with a single point of contact

A client-centric approach with a single point of contact for incident management plus ownership and tracking to request management, managed services support and onsite resource scheduling

Certified with BSI ISO accreditations

Certified with BSI ISO accreditations ISO27001, ISO20000, ISO9001 and ISO14001

Peace of mind from a proven service that is already looking after some of the largest networks in Europe

Peace of mind from a proven service that is already looking after some of the largest networks in Europe

Strong vendor relationships

Strong vendor relationships giving access to the world's top vendors

 

 

Case Study: Bates Wells Braithwaite

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Speak with us today to discuss how we can provide outstanding service to your business at all times, no exceptions.

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