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The True Cost of IT

How we define the success or failure of IT services and systems or Digital Transformation changes from one organisation to another. Some organisations have not changed their success criteria since the 1980s; and yet, everything has changed.

This white paper sets out to breakdown the different cost levels of IT in its simplest form and sets out a methodology for measuring its success within your organisation.

The aim is simple: to drive up workforce productivity and drive enhanced company profitability.

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The true cost of IT