Ten Reasons to Use Us
1. We understand business
Managed247 delivers on and off premise technology solutions to commercial and public sector organisations. From pro-active managed help-desk and support, through to hosted essential data security solutions, we combine enterprise-class technologies with service excellence to ensure your business is in safe hands.
2. Enterprise quality at affordable rates
There is a real (but often hidden) cost to cheap service, so we don't provide it. The technologies we deploy are enterprise-class and trusted by thousands of large enterprises world-wide. As a customer of Managed247, you receive the same quality of technology as larger enterprises - but at very affordable annual rates. Many of our services are subscription based, allowing you to spread costs over 12, 24 or 36 months.
3. We put our money where our mouth is
When we commit to an SLA we will fully back it with financial rewards to our customers if we miss it. We guarantee our SLA's.
4. Customer Satisfaction
We tightly monitor customer satisfaction at all times. Staff are rewarded and motivated to deliver exceptional service at all times and we take customer satisfaction very seriously.
5. Experience
Our management team has over 25 years in IT and the majority of this time in management positions of small-medium sized businesses. Over the years, we have seen the UK online IT services industry evolve and we understand better than most what technologies work well and which do not for the small-medium sized business.
6. Availability
We are always available. No exception. Responsiveness is a key customer service promise from Managed247. Our service team is here to ensure every enquiry is dealt with correctly, every time, day or night. Call at 3am on Christmas Day and one of our team will answer. Not getting out of bed to answer, but sitting, waiting for your call.
7. Our team
A great product portfolio means nothing unless you have a great team to manage it. That is why our recruitment process, selection and vetting, is tough.
8. Choice, Choice and some more Choice.
Many legacy technology providers go out of their way to specialise in "one way of working". Their customers end up compromising technology to suit the skills of the provider they work with. Managed24/7 arms itself and our customers with the choice of technologies, ways to host the technology and ways to manage and even pay for technology. Whats more we continue to look out for better ways to do things.
9. Ready, steady, growth!
Our financial founding is strong. We know that, above all, you care about your data and your business systems, which is why you'll get the kind of company stability needed from Managed247.
10. We go beyond technology
We focus on the needs of the small-medium business market. And we know that a smaller company needs more than just a promise. They need support available for when things go wrong, advice on how to overcome business technology challenges and complete honesty over which service is going to be right for them.
