ITIL Compliant UK based 24 Hour IT Service Desk with "See what we See" at a glance dashboards. Whether you are looking to outsource your IT service desk, extend the capability of your existing team or engage an external party to assist with a core IT project, Managed 24/7 can assist.
IT outsourcing is about enhancing business not talking technology. Managed 24/7 work with clients not just to SLA but to also outcome and we share the risk to ensure we are all aligned with the same objectives.
Whether you want to outsource one element of your IT or the whole network, we are happy to assist you through your requirements.
We offer a transparent window via our network-monitoring portal so you can “See What We See”. This provides customers at a glance checking performance of IT against objectives.
The outcome is aligned IT with business objectives, reduction in IT overhead and measureable outcomes.
Managed 24/7 are a great team. We have been working with them since 2010 and just renewed for another 3 years. Their approach is very customer centric and with our dedicated telephone number we avoid going through a triage system asking us contract numbers every time.
J.A, Professional Services Sector
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