Our areas of expertise

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Telephony

We support businesses with their traditional telephony installations, VOIP and automated voice services.

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IT Support

If you have an existing IT department, or if you don’t, outsourcing your IT support can save money and increase productivity.

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Disaster Recovery

If the worst happens and you’re in a disaster recovery situation, we can help to get you back on track in the shortest possible time.

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Hosting/Cloud

Why pay for expensive servers when you can have 24/7 access to the cloud, from anywhere, from any device. It’s the future, now.

What people say about us

Don't take our word for it. Below is what our customers say about us.

Very quickly resolved, you knew what the problem was straight away K Evans — Charity Sector
Excellent response to the problem, completed efficiently and professionally without causing upset to daily routine. Many thanks!! S Martin — Media Sector
Thank you for an excellent service that sorted the problem out very quickly. D Cooper — Legal Sector
Great Team - great service, what more can I say? S Trindell — Retail Sector
Excellent service, friendly team who held my hand through everything - thanks for your patience! C Stun — Manufacturing Sector
I seriously cannot commend you guys highly enough. THANK YOU for all your help and support A Garroway — Transport Sector
At last we have a phone system we can be proud of! Many thanks to all of your assistance on the install A Dunn — Education Sector
Appreciate your help and your patience E Farrow — Finance Sector
Superb stuff - we always used to suffer Monday morning blues with our IT, our mondays are productive again S Malcom — Legal Sector
Great and patient with me as computers are not really my thing. I was kept informed of progress. Thanks again. C Cramp — Charity Sector
You guys are great! Thanks once again J Swanson — Finance Sector
Very pleased with how the issue was dealt with and resolved. John was very helpful and kept me informed of the progress. K Morris — Hospitality Sector
Extremely professional service, went above and beyond what was asked. Great service all round D Praggot — Recruitment Sector

Why you should use us

Ten reasons why we are better for your business.

  1. 1.We understand business

    Managed247 delivers IT support for SME and mid-market commercial business. From pro-active managed help-desk and support, through to online IT data backup and voip telephony solutions - we combine enterprise-class technologies with service excellence to ensure your business is in safe hands.

  2. 2.Enterprise quality at affordable rates

    There is a real (but often hidden) cost to cheap service, so we don’t provide it. The technologies we deploy are enterprise-class and trusted by thousands of large enterprises world-wide. As a customer of Managed247, you receive the same quality of technology as larger enterprises - but at very affordable annual rates. Many of our services are subscription based, allowing you to spread costs over 12, 24 or 36 months.

  3. 3.We put our money where our mouth is

    When we commit to an SLA we will fully back it with financial rewards to our customers if we miss it. We guarantee our SLA's.

  4. 4.Customer Satisfaction

    We tightly monitor customer satisfaction at all times. Staff are rewarded and motivated to deliver exceptional service at all times and we take customer satisfaction very seriously.

  5. 5.Experience

    Our management team has over 25 years in IT and the majority of this time in management positions of small-medium sized businesses. Over the years, we have seen the UK online IT services industry evolve and we understand better than most what technologies work well and which do not for the small-medium sized business.

  6. 6.Availability

    We are always available. No exception. Responsiveness is a key customer service promise from Managed247. Our service team is here to ensure every enquiry is dealt with correctly, every time, day or night. Call at 3am on Christmas Day and one of our team will answer. Not getting out of bed to answer, but sitting, waiting for your call.

  7. 7.Our team

    A great product portfolio means nothing unless you have a great team to manage it. That is why our recruitment process, selection and vetting, is tough.

  8. 8.Choice, choice and some more choice.

    Many legacy technology providers go out of their way to specialise in "one way of working". Their customers end up compromising technology to suit the skills of the provider they work with. Managed24/7 arms itself and our customers with the choice of technologies, ways to host the technology and ways to manage and even pay for technology. Whats more we continue to look out for better ways to do things.

  9. 9.Ready, steady, growth!

    Our financial founding is strong. We know that, above all, you care about your data and your business systems, which is why you'll get the kind of company stability needed from Managed247.

  10. 10.We go beyond technology

    We focus on the needs of the small-medium business market. And we know that a smaller company needs more than just a promise. They need support available for when things go wrong, advice on how to overcome business technology challenges and complete honesty over which service is going to be right for them.